NAVIGATING PATIENTS AND CAREGIVERS EVERY STEP OF THEIR CANCER JOURNEY

Understanding that a new diagnosis of breast cancer is a life-altering event, we seek to help women progress forward through their breast cancer treatment in a seamless fashion with the assistance of our breast cancer navigation program. Breast cancer navigators help direct women through the cancer care process by helping facilitate consultation appointments, by being available to help answer questions and to act as a stable contact (a “home base”) for the patient who is often overwhelmed by having to see multiple physicians (medical oncology, radiation oncology, radiology etc.) in multiple different offices.

WHAT SETS US APART:

  • One-on-one navigation for the patient and their loved ones from diagnosis through treatment and survivorship
  • Free service available to anyone with a cancer diagnosis at St.Vincent
  • Clinical and psychosocial support provided by nurses and social workers
  • Coordinated transition from active treatment to post-treatment survivorship planning
  • Individualized services based on each person’s needs
  • Onsite support groups, art therapy and educational programs

SCOPE OF SERVICES:

  • Ensure timely delivery of care and reduce or eliminate barriers for outpatients
  • Enhance the patient experience
  • Support communication between patients, physicians and physician offices to offer the patient a seamless continuity of care
  • Attend appointments when requested or needed
  • Advocate for patient when additional services are needed
  • Connect patients and their loved ones with resources and support services
  • Individualized services based on each person’s needs
  • Onsite support groups, art therapy and educational program

MARGIE HANCOCK, BSN, RN, BREAST CANCER NAVIGATOR

“My role as a navigator is to walk with the patient and their loved ones through their breast cancer diagnosis, which can be scary and overwhelming. As the patient’s navigator, I work one on one with the patient and their treating physicians to coordinate care, to provide support and resources, and most importantly to provide compassion and comfort throughout the entire process.”

TESSA BAIR, BSN, RN, BREAST CANCER NAVIGATOR

“Even with an early stage diagnosis, cancer care can feel complex and overwhelming.  Our goal  as navigators is to ease these feelings and make the process as seamless as possible.  I try to ask myself, “What would I want to know if this was me?”